Our Company

Our Values

Manulife Financial’s values guide everything we do – from strategic planning to day-to-day decision making, to the manner in which we treat our customers and other stakeholders.  Represented by the acronym PRIDE, our values are:

Professionalism — We will be recognized as having professional standards. Our employees and agents will possess superior knowledge and skill for the benefit of our customers.

Real Value to Our Customers — We are here to satisfy our customers. By providing the highest quality products, services, advice and sustainable value, we will ensure our customers receive excellent solutions to meet their individual needs.

Integrity — All of our dealings are characterized by the highest levels of honesty and fairness.

Demonstrated Financial Strength — Our customers depend on us to be here in the future to meet our financial promises. We earn this faith by maintaining uncompromised claims paying ability, a healthy earnings stream, and superior investment performance results, consistent with a prudent investment management philosophy.

Employer of Choice — Our employees will determine our future success. In order to attract and retain the best and brightest employees, we will invest in the development of our human resources and reward superior performance.

Our Legacy

John Hancock was the Revolutionary War leader and first signer of the U.S. Declaration of Independence—remember his large and distinct signature? Patriot and leader, John Hancock served as the inspiration for the four people who started the company in one room in 1862. John Hancock's name has long stood for integrity and commitment.

Today, as a well-established financial services leader, we continue to be inspired by the vision and fortitude that defined our nation's forefather, which is at the core of the John Hancock legacy.

Learn more about John Hancock, The Great American Patriot, and some of our country's other Founding Fathers.

Our History